Obsessed with my nails, thank you sandy! You heard and understood what I wanted, you were so gentle, patient and kind it has me left feeling so happy and excited to come back to you! Thank you so much again, I have found my new favourite nail person ❤️ highly recommend going to sandy for your nails!! 💅🏾
I am writing to express my extreme dissatisfaction with the service I received during my appointment. This was my first experience with your salon, and unfortunately, it was far from satisfactory.
From the outset, the conditions were far from ideal. The technician, Sandy, appeared to be unwell, exhibiting symptoms of a cold or flu, including sniffling and coughing. Despite this, she was not wearing a mask for a significant portion of the service, only putting it on after a severe coughing fit. Additionally, the room was uncomfortably cold, and despite my repeated requests, the heater was not turned on.
Furthermore, the quality of the service itself was unacceptable. Technician caused a cut on my eyebrow & upper lip and failed to offer an apology. She also used wax that was excessively hot, resulting in a burn mark on my face. When I brought this to her attention, she initially dismissed my concerns. It was only after repeated requests that she provided ice. Throughout the appointment, I had to repeatedly ask for adjustments, including the wax temperature. The service was also interrupted by multiple door knocks, disrupting the already unpleasant experience.
I chose Beauty with Grace based on positive reviews. However, my experience was marred by unprofessionalism, disregard for hygiene and safety, and a lack of customer care. I am extremely disappointed with the service I received.
I had a hair buttock. I had my first hair experience with Pam. She was really good and provided great service to me. I am so happy on that day because my hair was so beautiful smooth and soft. I am well recommend this salon. Thanku
I’m super happy with my Brazilian Botox hair treatment and haircut by Pam. Friendly staff and relaxing vibe - highly recommended Pam. Never had this surprising experience before in New Zealand. There’s no words, but great experience and will definitely be returning.Thank you PAM❤️
Hi Team, Just wanted to reach out and thank the ladies (both Pam and Jot) for an amazing job on my hair on Friday! I cannot be anymore stoked with my new revived look from the hair botox treatment! I have had sooo many compliments over the weekend so no doubt you will be getting a few more bookings for this service! Honestly completely transformed my hair!
I decided to get foils as my hair was too dark. Even tho I thought I wanted ash blond I ended up going for Pam's recommendation of a cool brown and it turned out exactly as I was hoping. She also fitted me in on the same day knowing she had another appointment and got it all done in 2hrs. Great experience and will be back. Thank you 🙂
Jot at Beauty with Grace is amazing! My skin feels so refreshed and glowing after the facial. She’s professional, caring, and customizes the treatment perfectly. Highly recommend!
I had the most incredible experience with Pam From start to finish, they were professional, attentive, and truly skilled at their craft. The hair color came out absolutely stunning—rich, vibrant, and exactly what I envisioned. The cut and style were flawless, enhancing my features and making my hair feel healthier than ever. Not only is Pam incredibly talented, but they also create such a warm and welcoming atmosphere. I left the salon feeling confident and refreshed! Highly recommend to anyone looking for a top-notch stylist. Thank you.
Had my eyebrows and lashes tinted, eyebrows shaped and full facial wax and neck and ax for peach fluff. Took 45mins unread if the anticipated 2hr 10 mins, the beautician was lovely and friendly and so were the staff when I walked in🙂 Very happy with my shaped, darker brows and eyelashes, thank you 😊